A.J. writes about edtech and sales for B2B companies. A journalist with more than 15 years of experience, she still pitches and publishes regularly.
Three and a half years ago, Advance Auto Parts, a retailer of auto replacement parts and accessories, laid a challenge at the feet of its learning and development team. They were instructed to improve the performance of their 3,800 stores through learning without increasing its budget.
According to accepted educational wisdom, three types of formal interactivity are involved in meaningful learning:
By accounting for these interactions in online training, learning design experts try to ensure successful outcomes.
If you’re trying to improve the quality of your learning content for online training, you’d do well to look at Massive Open Online Courses for guidance.