“Yes” may be the word that all salespeople want to hear, but Andrea Waltz knows that to a salesperson, the word “no” is just as important, maybe even more so. She is one half of the two-person team behind the best-selling sales book Go for No!, which encourages salespeople to push for a “no” rather than avoiding it.
Pipedrive is honored to bring together eight renowned sales leaders and to share their insights on the state of the sales industry with our customers and friends. We asked each expert what they thought was most notable in the wonderful world of sales in 2016 and what they expect to see more of in 2017.
Sales is a learned skill, but because learning sales can be an uncomfortable, myths about “tried and true” or “legendary” tactics spring up. The problem with that? Many of these techniques won’t work for everyone, and a few of them — threatening to throw up on a receptionist, for example (but more on that later) — don’t work at all.
Navigating sales metrics — and choosing which ones you’re going to monitor — can be an exercise in confusion. Ask anyone what the most important metrics are to a sales organization and you’ll get a different answer; or Google “important sales metrics” and you’re likely to get different results, no matter...